Magnus Brody
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Posts posted by Magnus Brody
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I should like to complain about the dropping standards of complaining, that's my main complaint.
Years ago, when I worked in a customer services role for a major UK telecoms provider, we received good complaint letters. Some of them were so good, they were photocopied and pinned on the staff restaurant noticeboard.
Nowadays, people don't take the time to complain in writing, standards have fallen drastically and lazily, customers will now merely ring a call centre and become annoyed at whoever is unfortunate enough to take their call. Alternatively, web-based complaint/contact forms are filled-in, but these are mere shadows of the excellent complaint letters of the past.
I should very much like if we could start taking the time to write proper complaint letters again because it must be very boring for those who work in customer service roles nowadays. Even face-to-face, customers can no longer complain creatively and they back down far too quickly.
I have fond memories of a customer becoming so upset, they pulled out an 18th century sword in the reception area of the building I worked in - now that's proper "don't mess with me" complaining. I also remember, after a long running dispute, a customer finally agreed to call, in person, to pay their bill in cash. It took over half an hour for several security guards to unload almost £5000 in bags of 1p coins from a van.
Let's remember a time of greater complaint effort and try to raise the standard for all. In the meantime, I would suggest not taking an 18th century sword to any company's reception area, amusing as the staff may find it for years thereafter.
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Thanks, Knowl, but it's not really something I want to do. I come into SL for fun after work, not to do some more
I really just want to know why the new system (the SL Cashier) is available to new residents (outside US) joining today, but yet still, it is not available to longer-term residents who are also outside the US?
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Thanks, PeeWee, but I've tried that several times with no success. If I delete my payment information, then I'm returned to the old choice of payment methods - the expensive credit card or PayPal. The system will ignore any attempt to use PayPal.
Does anyone know when the lab intend to carry out what they stated, "Initially, the new payment system will be available only to new Residents outside the US, and to those who do not have existing payment information on file. Soon, the system will available to existing Residents outside the US who already have payment information on file." ? -
In December of last year, LL changed how newly joining non-US residents bought Lindens. They replaced the blue/white credit card screen and the take me to set up PayPal screen with the SecondLife Cashier.
The lab stated that existing (Non-US) residents would continue to use the old system, but PayPal became unusable and it is not possible to choose it as a payment method anymore. This leaves long term, non-US residents with a choice of using one expensive credit card or another - both expensive because the credit card companies charge a fee and make profit from the exchange rate too. On average buying lindens to the value of US$50, actually costs nearer US$60.
The new Secondlife Cashier is better for some non-US residents because it allows us to be billed in local currency and to use our bank cards, without fee. However this system is still not available to longer term residents and neither is PayPal.
The Lab states on the Local Payments FAQ page:
"Warning: Initially, the new payment system will be available only to new Residents outside the US, and to those who do not have existing payment information on file. Soon, the system will available to existing Residents outside the US who already have payment information on file."
That was in December last year, it's 3 months later, so how soon will the system be available to "existing Residents"?
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Done, good luck!
Fun survey.
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Yes, your bum does look fat in that.
I think that's one thing a guy should never say, can think of many others and I know there are, as yet, millions of undiscovered wrong things I will say in the future.
It was once said that only two things in life are guaranteed, death and taxes, and yet I have never agreed. I believe there to be three: death, taxes and saying something seemingly innocuous which leads to several days of digging yourself out of a hole.
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My signature is how Winston Churchill signed-off all his letters. You'll need to look it up to find the meaning of the acronym.
I use it because, as did he, I understand, bad or worse, good or better, we all do have to KBO.
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Hello.
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Can i use my premium account land to place a my own home on? Or must i choose a prefab linden home?
in Land
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All the answers given are right and as some extra information:
A Linden home (of 512sqm) is free to own (there is no tier on top of premium monthly) and it costs nothing to buy. You can own 512sqm of land (again with no tier on top of premium monthly) but you will need to buy this somewhere on mainland and, depending on the area, this could cost anything from around a few hundred Lindens to a few thousand.
A 512sqm mainland parcel of land allows you 117 prims total and that must include the house you build on it. A Linden home has 117 prims remaining for you to furnish. The Linden house does not reduce your 117 prims.
The Linden home cannot be changed, you can put up internal walls to re-arrange the layout, but you cannot move/change the structure as it was when you first took ownership. The Linden homes do have a control panel which allows you to re-texture floors, walls, celings, doors, etc.
If you do want to put up extra walls inside a Linden home, visit the hub for the house type (which you can find in search) for the type of home. When you visit you can pick up a textures pack which allows you to texture any additional walls to blend with the original walls.