It isn't an account issue, and I know I haven't been banned. What I'm thinking is that it's an issue concerning my MacBook's system, even though it's up to date, and the issue only presented itself at random on the 5th of January. I was able to use a friend's desktop PC this past week, to boot, and I encountered zero issues. With my MacBook, I've tried accessing my account through Firestorm, Phoenix and the regular SL viewer to no avail. Anyway, this is what I'm experiencing: "We were unable to decode the file storing your saved login credentials. At this point saving or deleting credentials will erase all of those that were previously stored. This may happen when you change network setup. Restarting the viewer with previous network configuration may help recovering your saved login credentials." Whatever that means! And then, when I click "OK" and try logging in anyway, I get this: "Login failed. Despite our best efforts, something unexpected has gone wrong. Please check status.secondlifegrid.net to see if there if there is a known problem with the service. If you continue to experience problems, please check your network and firewall setup." So, I did check the two, and guess what? Nothing's wrong with either. Not a single thing (as far as I can tell and as far as it shows). So, what the fudge is happening here?