Most merchants, yeah...But I did send him a notecard with the purchase orders and the item id's and was told through an IM left when I was offline that it was not his responsibility. BTW...Can anyone tell me......I know the community rules state that no personal information can be shared on the forum pages. But what about store names? I think people should know who they're dealing with. With the attitude I received from this particular merchant, I'd bet another L$1000 that I'm not the first person this store has screwed over. In the real world, when a retailer screws over a customer in this manner, they'd probably get put on blast. EVERYBODY would hear about it. Everybody has the right to know if they're risking their money when dealing with dishonest retailers.