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Carcinia Polano

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  1. Yesterday they informed me that they had the required information and today both the process credit requests appeared in my account. (I find this interesting when normally it takes a week.) While happy this is over, I have lost what little faith I had in LL. Their whole approach and implementation of these new requirements lack any professionalism one would expect. Oh sorry I forgot, we're talking about LL here. Makes me wonder what it will be next, a pint of blood, remote access to my network, maybe my first born child :-) OK my little rant is over, good luck in getting your situation worked out!
  2. Wow, you are a lot luckier than I am, I did 2 process credits one on 1-9 and the next on 1-16, then on 1-20 I get the email....filed out the form sent my drivers license immediately and to date nothing. Maybe they should have sent out the email, given us the 30 days then put the hold on the accounts, if not in compliance. Even tried calling billing and they can't help with this issue. Yet another huge blunder by LL IMHO.
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