Yesterday they informed me that they had the required information and today both the process credit requests appeared in my account. (I find this interesting when normally it takes a week.) While happy this is over, I have lost what little faith I had in LL. Their whole approach and implementation of these new requirements lack any professionalism one would expect. Oh sorry I forgot, we're talking about LL here. Makes me wonder what it will be next, a pint of blood, remote access to my network, maybe my first born child :-) OK my little rant is over, good luck in getting your situation worked out!