[Getting Immersed in Second Life]

Welcome to the world Rod!  Thank you for walking the walk - I might suggest an AO as your next creation and a trip to a live music event as your next excursion.  ;-)

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You started by asserting that people have "axes to grind", then you asked for reciprocity and concluded with "let's assume good intentions". I'm not sure that's a nuanced discussion.

People are trying to help, Q. 

I think a fair starting point for the LL team as a whole might be seek first to understand, then to be understood.