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doctor Shackleton

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Everything posted by doctor Shackleton

  1. In order to play your own music, you need to subscribe to a streaming service you can customize external to SL. Or, in other words, you need to get your own internet radio station. There are a few options available that are moderately priced, especially if you are going to have just a few listeners. Most of the ones I am aware of are paid for, month to month. Once you have a subscription, you can then upload your own music, typically mp3 files and create your own playlists. You can find these services available either through an internet search or in world. Good luck!
  2. Are you having this trouble? I recently ran into this problem last week (Jan. 8, 2015) and it toook me quite a while to track down the problem. What was happening was three different things. 1) Duplicate lines of chat. Everything I typed into local chat appeared twice and in IMs, even though it appeard only once to me, the person I was chatting with got them as well. 2) I got two copies of everything I tried to rez. 3) Every $L transaction I made, I got charged twice. This seem to be a problem a few years ago and there's even some JIRAs concerning this, however, in my situation, it was not a problem with Secondlife or their servers. In my troubleshooting, I found that this would happen to me on both of my avatars, my main one and my backup alt. It would happen whether I used the LL Viewer or the Firestorm viewer. It would happen on another computers connected to my home network. It would happen if bypassed my router and plugged directly into my PC or another PC. Obviously the problem was with my ISP. Some of the things I read suggested that the problem was with duplicate packet transmissions and sure enough, that was the problem. There was a problem with my ISP. Even though I tried pinging and tracert from my computer, I couldn't see any problem until I went to a couple of different websites to check my connection - www.dslreports.com and www.pingtest.com. On DSL Reports Line Quality test, my results showed that when the server pinged my IP address, it got back 2x as many packets as it was sending. Same with the utility at www.pingtest.com. I called my ISP and explained the situation to them and they agreed that this shouldn't be happening. The person I talked to said there had been a recent change in their system and by the next day, they had the problem resolved. I spent a lot of time trying to track down the problem as there's not a lot of info anywhere on the SL Forums about this, and everything I did read, simply suggested to do a clean install. I am posting this here to save anyone else a lot of time and trouble by going to the websites I've listed above and trying their tests. If you are getting the same results as I did, then don't waste your time, and contact your ISP immediately and explain your ping results and see if they can duplicate the problem on their systems. You will have to know how to set up your computer or router to be able to respond to pings from servers outside your network, which can be tricky if you don't know much about networking. However, you may be able to have someone at your ISP check for you. If you are reading this, then chances are you are having the same trouble as I did. Good Luck!
  3. I recently ran into this problem last week (Jan. 11, 2015) and it toook me quite a while to track down the problem. What was happening was three different things. 1) Duplicate lines of chat. Everything I typed into local chat appeared twice and in IMs, even though it appeard only once to me, the person I was chatting with got them as well. 2) I got two copies of everything I tried to rez. 3) Every $L transaction I made, I got charged twice. This seem to be a problem a few years ago and there's even some JIRAs concerning this, however, in my situation, it was not a problem with Secondlife or their servers. In my troubleshooting, I found that this would happen to me on both of my avatars, my main one and my backup alt. It would happen whether I used the LL Viewer or the Firestorm viewer. It would happen on another computers connected to my home network. It would happen if bypassed my router and plugged directly into my PC or another PC. Obviously the problem was with my ISP. Some of the things I read suggested that the problem was with duplicate packet transmissions and sure enough, that was the problem. There was a problem with my ISP. Even though I tried pinging and tracert from my computer, I couldn't see any problem until I went to a couple of different websites to check my connection - www. dslreports and www.pingtest.com. On DSL Reports Line Quality test, my results showed that when the server pinged my IP address, it got back 2x as many packets as it was sending. Same with the utility at www.pingtest.com. I called my ISP and explained the situation to them and they agreed that this shouldn't be happening. The person I talked to said there had been a recent change in their system and by the next day, they had the problem resolved. I spent a lot of time trying to track down the problem as there's not a lot of info anywhere on the SL Forums about this, and everything I did read, simply suggested to do a clean install. I am posting this here to save anyone else a lot of time and trouble by going to the websites I listed above and trying their tests. If you are getting the same results as I did, then don't waste your time, and contact your ISP immediately and explain your ping results and see if they can duplicate the problem on their systems. If you are reading this, then chances are you are having the same trouble as I did. Good Luck!
  4. Try filing a complaint with the Better Business Bureau at www.bbb.org . That's what I did when they suspended my account without notice. It still took 5 weeks to get resolved, but Linden Labs is an accredited BBB business with an A+ rating with only 107 complaints. (I'm not sure where they get this number because it is the same number as it was in February and surely there's been more complaints since then.) The way it works is you file a complaint. The BBB notifies Linden Labs of the complain and they have so many days to respond. If they don't respond, then it gets closed as "unresolved". Currently, most of their complaints have been 'resolved' to the satisfaction of the consumers. Good luck!
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