I wouldn't consider myself a blind fan of LL, nor am I naive with regards to their faults, I just simply realize their efforts and notice that their work can make a positive difference, too. Oskar's comment was simply saying that by letting your emotions get in the way of things you're not really helping yourself or LL to find the problem. A better method would be to simply send a ticket, post on the forum if you find it necessary even though it probably won't be the first thing seen, and/or send an online Linden the information.
Unless you like to think that as a business LL is purposely trying to make their players leave, which I can assure you isn't how a business works, we can assume that they do want to improve SL. As players we should also try to aid LL in improving Second Life and make our own endeavors in doing so. The opposite of trying to aid in improvement, as an example, would be to bash LL at every turn without a rational even given for your complaint.
Complaints themselves are fine, its just a matter of going about them in the right way.
Also:
http://status.secondlifegrid.net/
[postED 7:13AM PDT May 11, 2011] We are currently experiencing issues with some of our central services, which may cause issues with L$ purchases, inventory, teleporting, login failures, and region availability. Please refrain from L$ transactions or rezzing no-copy items until this issue is resolved. Our network team is working on this issue, and expects to have it resolved soon. Please watch this blog for further information.
See: 7:13 AM PDT
And if you need more clarification, that is seven minutes BEFORE you posted to this thread for the first time. As for an in-world system, I could support that.