My av has been broken since the upgrades started in sept. Usuall, my landlord could get the sim restarted and it fixed the problem till restarts began the next day.Unable to tp w/out crashing, can't initiate im's, or see names in contacts, about land, or on objects thru edit. I found SL made it very difficult for basics to get support. I was a paid member, now a basic, there is a huge difference. Personally I havent spent 1L$ since the first of Oct., Gave up my land rental, always log in to one sim, and if I dont like it there, I log out. Crash on tp anyway so may as well start Red light Center again. Its kind of lame, but at least it works.MY advice to members, find a land lord on Mainland sims, look for cheap rent, and agree to rent for one week , on condition as soon as your name is listed on the pacel, have him get LL to restart the sim. This worked for me several times in october & Nov, but I broke again on LL's next round of restarts. It got old so I just chose to opt out, and use sl less. CTRL shft H is the new CTRL Q !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!good going LL!!!!!!