For me the first thing that came up after creating was different package deals and i bought premium which was charged to my prepaid card then they had me buy another package which was the basic one where i bought some because i thought i wouldn't need anymore since i already ordered one package deal which was never even given then it was cancel by the lab , my money still taken twice , was never refunded back to my account, i even made sure to keep track of my money in case money was taken out of my account . I just would rather a refund and not play SL since it's already not any easy to even refund money thtt was taken from my account twice and then not only that but it shows that they took the money but claimed it didn't work but money went into yall pockets ( yall profitting off this scam ad for package deals you know won't work) , i don't understand why yall would do something like that don't do stuff like this if you know people will get mad over you guys taking their money and they haven't received anything from the premium package they bought , thats scamming your new users !!! i just want mu refund so this can stop because its become annoying.