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3333Shawn3333

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    Account on hold and I can't able to get my account back!

    in Account

    Posted

    Here the message from the gmail inbox, but don't click the link I just show you this message.

    Dear ⓢⓔⓐⓝ林,

    Your Second Life account has been successfully canceled. You will not be
    billed further membership fees for access to Second Life; however Premium
    Members will be responsible for Land Use Fees, based on peak usage, until
    your account is expired. (Full details on land use fees can be found at:
    http://secondlife.com/whatis/landpricing.php) You'll be able to access
    Second Life on this account until the actual expiration date of your paid
    account: 2020-03-27.

    After expiration, we'll put your account into hibernation for 60 days.
    We'll hold on to all of your in-world stuff for awhile, so if you
    reactivate within 30 days, everything will be pretty much where you left
    it. We'll keep your inventory and avatar a bit longer, so if you return
    within 60 days you'll still be you!  If you want to reactivate your account
    during the 60 day period, you can do so at any time just by visiting
    https://secondlife.com/account.  However, there will be a reactivation
    charge based on your original account type.

    Thanks - we hope to see you back in Second Life,

    Linden Lab and the Second Life Team
    http://www.secondlife.com

    Linden Research, Inc.
    945 Battery Street
    San Francisco, CA 94111
    USA

    Account on hold and I can't able to get my account back!

    in Account

    Posted

    33 minutes ago, Cindy Evanier said:

    Ok lets try this 

    Shawn did you delete your first account?  If YOU did then its perfectly ok to start a new account and that is why your original account is on hold (because YOU deleted it)

    *waits for clear reply before going any further down this rabbit warren*

     

     

    Because it send me in inbox gmail in last two days ago it said "your account is cancelled successfully" so, is actually like this when I deleted my first account?

    Account on hold and I can't able to get my account back!

    in Account

    Posted · Edited by 3333Shawn3333

    9 minutes ago, bigmoe Whitfield said:

    I would have no idea, I am not Linden Lab employee's I am just a user just like you,  Only LL will have that information.   Just keep checking you're email address and spam folders for information about the account that's locked out. 

    Nods* I understood, but I forgot to tell you that actually I mistake to click deleted my first account back then, after day later, my last both account was banned . I was going to login however it show up the error which said "Account on hold" and I was like "whats happened?" also I had tried to login the second account which name is Xuanyi it also this too.. because basically I using the same email and pass.

    Account on hold and I can't able to get my account back!

    in Account

    Posted

    2 minutes ago, bigmoe Whitfield said:

    a termination is normally forever.   suspensions are sometimes different rates,  but I have no idea how long suspensions could be for since LL does not post that information.

    But account termination if you get that in the email will say you are not allowed to use the service and you are not to signup again with a new account to circumvent that.

    But what I did wrong with the term??? I didn't do anything wrong in sl

    Account on hold and I can't able to get my account back!

    in Account

    Posted

    58 minutes ago, Mollymews said:

    nobody on this forum can answer this Shawn, only a Linden can and Linden will not deal with your issue in public on this forum

    you  have to continue raising your objections thru the ticket system. And if you are unsatisfied with the Linden response/non-response to your ticket then you can escalate the matter to the real world

    link here on how to do this: https://www.lindenlab.com/tos#tos5
     
    read carefully sections 5 and 10

     

    Thanks you, I understand! 

    • Like 1

    Account on hold and I can't able to get my account back!

    in Account

    Posted

    9 hours ago, Lindal Kidd said:

    No, it's not OK.  Making a new account to get around an account hold, suspension, or ban is against the Terms of Service and could get ALL of your accounts banned permanently.

    I actually mean I had new email and new password also i had new google account to sign up to Second Life because since that I was first start to joined and I thought they friendly can created the two account but however my two account are hold in two days ago Im stupid. But now I had created the new email and pass. So, don't you see Im using the new account and new email and pass to reply? If I don't why am I reply... i using this account is new. Remember I use the new email and pass to sign up.

    But what is the mean "violence"? i didn't do anything mistake??!

    Account on hold and I can't able to get my account back!

    in Account

    Posted · Edited by 3333Shawn3333

    32 minutes ago, Cindy Evanier said:

    How long have you waited for a reply?  They might be busy right now.  Did you follow the instructions they sent you in the email to say your account is on hold?  we are just residents here, we can't do anything about your account.

    I am don't need help, I just asking, is okay my new account would be fine in the future?

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