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MyShapes

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    LS Disappeared from my account and LL doesn't help

    in Abuse and Griefing

    Posted

    On 2/19/2020 at 3:41 PM, Qie Niangao said:

    As @Cindy Evanier points out, this is quite different from the OP's question, but Lindal's original answer is a likely candidate for your case because if you won L$5 and then the standard parcel search-listing fee of L$30 books against your account, you'll be out exactly L$25. Could be land you own yourself, or land owned by a group (although in this L$30 case, it would need to be a group with about the same number of search-listed parcels as it has members). As to the sploder, you can't be charged by a scripted device unless you grant it "Debit" permission, which involves agreeing to a quite distinctive and scary-looking confirmation dialog. (I don't know for sure that Voodoo never does that; based on other practices I wouldn't put it past them, but I think you'd notice if they did.)

    Now, to the OP:

    Why would you think logging out affects the account's vulnerability to hacking? I guess it's theoretically possible that a "man in the middle" could hijack a logged-in session, but that would depend on some pretty exotic network conditions. It is much more likely that somebody who already knows the account password (such as the account holder) fell for a phishing scam, logged the account into what only looked like a Linden site, and some time later those credentials were used login and drain the account. Despite FinCEN's best efforts, bad guys must still have ways to launder stolen cashed-out L$s, so even if the Lab retained records of L$ transactions in perpetuity, they'd be useless.

    I never received a mail for a transaction or sale of lindens or any other alerting event. And noone knows my paswords, why would I i share my password with anyone? Especially  the password of the account I saved up my lindens! It doesn't make any sense now, does it? It was MY alternative account. I made it, which account holder are you reffering to? I am sorry I don't get your point there.

    Thats why I asked LL help to figure out what happened but unfortunately they shut me down. There must be something. Lindens just don't disapear without a trace! 

     

     

    LS Disappeared from my account and LL doesn't help

    in Abuse and Griefing

    Posted

    On 2/17/2020 at 9:28 PM, Lindal Kidd said:

    $L200,000!?  That does put a different slant on it.

    Do you remember ever following a link posted in a group chat to an LL sign-in page?  If so, you may have fallen for a phishing attack.

    No, I was barely online from that account, only to set up a few products in the MP and then logged off again. Thats why I don't believe I got hacked :(

     

    On 2/18/2020 at 4:47 AM, Rolig Loon said:

    Exactly.  I'm just saying that if there is in fact no record, the OP is screwed. it's basically his word against LL's that the L$ ever existed.  There is also the matter of the TOS (Sect 3.1), which says that "You acknowledge that Linden Dollars are not currency or any type of currency substitute or financial instrument, and are not redeemable for any sum of money from Linden Lab at any time."  So, unless the OP has actually sold L$ to other residents and put USD into his account, all he lost was "game tokens", which have no monetary value.

    I am opening tickets trying to communicate with LL since December. I wouldn't be bothering since then If i wanted just to  mess up with LL trying to get money I never owned.

    I am 100000% sure they keep records of everything not just the 30 or 90 days we are allowed to see. And since I didn't clicked on anything suspicious I can even imagine that its probably even an error of LL system?

    The thing is that I believe that they could help if they wanted to, they have the data to do it. :/

    LS Disappeared from my account and LL doesn't help

    in Abuse and Griefing

    Posted

    Thank you both for your answers!

     

    The thing is that my marketplace earnings are missing too and there are those reports of my sales that prove that lindens entered my account. 

    Do you really thing LL keeps no data of us users since the day we register?

    They never mention in any of my tickets that I should be following my account and I lost them of inactivity. There was no explanation at all and that was the most annoying of all. I would sincerelly understand If that was the case but it isn't.

     

    LS Disappeared from my account and LL doesn't help

    in Abuse and Griefing

    Posted

    Hello Everyone,

    I hope to your enlighten me a little cause LL didn't and I don't understand why.

    As a creator in SL I managed ro save up a few lindens from my Marketplace sales which I transfered for safety (what an irony) in a younger account of mine.

    This happened a few years back while I was still active with my Shop. A year ago that I remember checking my web page of the younger account my money were there. On December I logged in to check again and my account had 0L !

    Apart from the transfers I made from my main to my second accound there were also earnings in there from the youngest's Marketplace. All gone.

    I made 3 tickets so far to LL but I always get the reply that there is no transaction history and they are so sorry for my furstration etc etc. I never got an exlanation about what happened. (Please note that I had the account logged out most of the time so it couldn't be hacked).

    Something similar happened to anyone? I am eagerly waiting for your advice, what can i do?

     

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