You're not the only one having issues - my group was selected to be an exhibitor, but the Moles are not helping me gain access to the parcel. Since Sunday I have messaged, sent notes, etc. I received one chat message from one of them saying he was assigned to help, but when I responded, he wasn't online, and I got no response. Asked for instructions, a SLURL, a group invite - anything to get me started, but I'm getting zilch. Build required to be finished by the 18th. Very close to just backing out.