Thank you for the explanation, since I'm not that good in computer, it was pretty clear for me I tried to log in with the official Sl viewer, because I'm using firestorm since December. It worked at the beginning but I don't know why that suddenly happened. Anyway, my avatar is normal on the normal viewer, which means that you were right! But do you think I need to use another viewer or if I update of this one it might work? Otherwise I’ll try to do the character test. Can you explain me what do I need to do to do the dreaded clear cache? ty