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Frederika Rayna

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    Account linked to PayPal yet shows No Payment on File in profile

    in Account

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    On 9/6/2018 at 4:40 PM, Lindal Kidd said:

    Frederika,

    You must set your maturity preferences in three different places.

    If the choices in any of these locations are grayed out (not available to you) then you are the victim of a bug which seems to strike a few people.  You'll need to file a Support Case.

    thank you. It is the Search which is greyed out. Prefs and shopping show adult. A friend did tell me he tried to gift me a item of adult rating, he said the system message said I cannot accept items of that maturity level. I want to be an adult, damnit! lol

     

    Account linked to PayPal yet shows No Payment on File in profile

    in Account

    Posted

    Any one know how I can resolve this? The primary issue with this snaffu is that I cannot search 'adult' when in world. I cannot figure out how to make my account reflect that I have a payment on account. In the General section of Profile, I can select "I want access to"  Adult, but, I cannot search anything with an Adult rating is it shows in my Profile I have no payment on file

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