[Help Decide the Next Inworld Meetup Destination]

Hello everyone!

Thank you so much for all of the great suggestions/recommendations. There is certainly no lack of incredible spots for us to explore in future meetups!

The location for this meetup has been decided and its going to be held at ... Basilique! See you there at 1 PM SLT tomorrow - May 14th, 2015!

Basilique

Basilique is a lovely town set in northern Italy. Visitors are invited to walk the leafy square and waterfront piers, relax in the bar or cafe, and row around the lake before enjoying wonderfully immersive theatre produced by the Basilique Performing Arts Company. Visit http://bit.ly/thebasilique for more information.

Visit in Second Life

[Help Decide the Next Inworld Meetup Destination]

It’s just about inworld meetup time, and since we’re in the habit of sharing some of our favorite spots from the Destination Guide, this weekend, we wanted to flip the script and find out from you what spot you think is one of the best to visit for our next inworld meetup.

Share your recommendations in this forum thread - links to Destination Guide entry or SLURLS are best - and we’ll pick one to have our next inworld meetup.

The next meetup is planned for Thursday, May 14th at 1 PM SLT, so get your recommendations in soon!

[My workplace (A college) is attempting to use second life in class. issues with LAN?]

Hi Sarphy,

Please check your private messages on the forums for some additional information. If you could follow the instructions there for filing a ticket and having is assigned to the correct person, they should be able to help.

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Sarphy wrote:

In class it seems that only one user/machine can be on the game at the same time.

I believe the college is using a PAT system, thus, every machine has the same public IP address. Could this be causing an issue?

It seems this one machine has grabbed the IP and rights to log onto the game whilst no one else can.

Any suggestions?

---

 

Best regards,

 

 

[Share Your Educational Success Stories]

Are you an educator seeing positive results from using Second Life? We’d love to hear from you! Please join us in this Education Forum thread to share your answers to the following questions:

1. What educational organization do you represent?
2. How do you use SL in your educational endeavors?
3. Most importantly, what positive results have you seen from using SL?

From direct conversations, press coverage, and the like, we’ve heard of a number of organizations seeing positive results using Second Life for education, but we’re always eager to hear more and we hope you’ll add your voice to the thread.

Thanks!

[The Forums Are Far Too Boring]

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Griffin Ceawlin wrote:

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It certainly helps.

Of twelve warnings that I still have notifications of in my inbox:

 

 

• three quote the "offending" text and specify which of the Community Standards they are
  alleged
  to be in violation of;
• seven quote the "offending" text but
  don't
  specify which of the Community Standards they are 
  alleged
  to be in violation of;
• one specifies which of the Community Standards it is 
  alleged
  to be in violation of but
  doesn't
  quote the "offending" text;
• one specifies which of the Community Standards it is 
  alleged
  to be in violation of but
  doesn't
  quote the "offending" text and doesn't even specify
  which thread
  it was removed from.

---

People are NOT mind readers.

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Yes. Despite my own

amazing

psychic ability, I'm unable to do remote readings. I ain't Miss Cleo.

Edit: Spelling.

---

Hi Griffin,

This is helpful information and I will be reviewing these with the moderators as we look into ways to better communicate more consistently and clearly when a violation is issued. In fact, we will be chatting later this week to talk about much of the feedback around moderation and looking to where improvements can be made.

Thank you,

~Xiola

[The Forums Are Far Too Boring]

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Dillon Levenque wrote:

I'm glad you posted here.  I agree with Pussycat's comment a couple posts back about giving people whose posts have been deleted the courtesy of being told just what about their post violated whatever CS or TOS rule. I'll even take it a step further and suggest the poster should be allowed one reply—a sort of unofficial appeal—to try to defend himself: point out that he was misread, or that that's not what it meant, or whatever, and that that reply should be actually looked at, evaluated, and answered (the answer being the decision re: the unofficial appeal and not subject to further debate at that level). Yes that means more work for the mods and I know this isn't exactly an LL revenue center.

And speaking of Void, if I remember it correctly she never asked for nor expected an apology. A post she wrote was summarily deleted. It was a post that had to do with the Forum (though really the Answers Forum in particular) and suggested things that didn't sit well with some people at LL at the time. Her complaint was that when she attempted to communicate with the CS team to ask why the post was deleted she was rebuffed, completely. Not even a reply to say, "We're not going to tell you.".  She felt she was entitled to an answer and that her long and quite well documented history of being one of the most prolific helpers and explainers about SL should at least give her that privilege. When she didn't get a reply, she decided to leave. In effect, she was saying to the powers that be: "Fine. If you don't feel I'm contributing anything of value then I'll stop bothering to do so." It was a sure loss for the Forum, but she wasn't banned.

I happen to think she was exactly right. I think people who really go out of their way—for years, and on a daily basis—to post information and ideas for SL users new and seasoned, should be given a little extra status for that. Not everyone agrees with me, but that's nothing new. As to whether she wants to come back here, I don't know but I tend to doubt it. She seems to be pretty comfortable across the street.

Please though, could you pick some other avatar image? I just do NOT understand how so many people seem to gravitate to that angry female one. It must speak to some deep-seated being inside, waiting to be unleashed. ;-)

 

ETA a little more about Void

Edited once again because a paragraph was quoted and I saw I'd spelled 'privilege' wrong. Again.

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Thank you, Dillon. I am not as familiar with Void's situation as it was some time ago, but I will look into it as I see that it is an important topic to those here.

For status, do you feel that the use of the badging system could be a way to give that status? 

And how is this new avatar? Xiola Linden - possibly just as angry looking, sans the fangs, and honestly not an angry person at all. 

[The Forums Are Far Too Boring]

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Perrie Juran wrote:

I think that by this time Xiola will have gotten the point that Moderation has been lackluster here. 

So I want to make a few more suggestions.  Though really it's just one.

More participation by Lindens.  Primarily in three categories.

1)   Technical.  Sometimes we are giving our best guesses when answering questions.  I do exend Kudos to the Devs, they have been more proactive to jump in with technical tid bits lately that help everyone.  More of this would be good.

   In this same category, get the Tips & Tricks active again.  It's been several years since anything was posted to it.  Though the videos should be reviewed by a Linden for accuracy, the videos don't all need to be authored by Linden Lab.

2)  Policies (TOS, CS, etc.)   We all do are best to help people who have specific, 'is this ok' questions.  We all do our best to apply the rules but sometimes we are simply not sure.  Getting clarification from Governance for instance could be very helpful.

3)  Long Term Problems.   Sometimes when people post here it's because a problem has gone on too long.  We had a club owner who asked our advice here once.  For over four weeks she was unable to get the SLURL to her club in events fixed.  She contacted support who told her to contact whoever who said it was supports job and litterly spent a month going in circles.

Or the pornographic griefing cubes that took over three weeks to get removed from G rated mainland.  If after three weeks of filing abuse reports on something like this it hasn't been fixed a Linden reading this Forum should be making sure something is done about it.

---

Thanks, Perrie. All points noted and will be brought up, by me  to those teams. Much of the discussion around particular policy questions is best handled on a case by case basis due to sensitivities, but maybe there are some other areas where we can better surface information around common and/or frequent questions. 

To you other points, I don't have a quick answer but I will continue having conversations internally to see if there are things that can help.

~Xiola

 

[The Forums Are Far Too Boring]

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Dresden Ceriano wrote:

Thank you for reading it and replying, Xiola.

The one thing which I believe would make the greatest difference is simply requiring the moderators to state which section(s) of the ToS/CG a post was in violation when issuing their warnings.  Then, we'd know that at least some thought was put into the process and wasn't simply a blind reaction to a RIC.

Plus, requiring them to reply should someone object to their warning would be nice as well.  I'm not suggesting that they get into some ridiculous back and forth with every person who questions them... just a simple acknowledgement that what they've said has been, at least, read and hopefully given a bit of consideration.  And perhaps offer a bit of clarification if need be.

...Dres

---

Hi Dres,

Thank you for the response. All moderation related feedback will be shared with that team. by me, in addition to taking some of the ideas that you've mentioned and seeing what steps (if any) would make them feasible. The CG and ToS should be easy for someone to interpret and understand in the event that there are questions about a decision, but also before an event even occurs. There are many things to consider, and that is what I am hoping this thread will help with. 

Thanks again for your thoughts and time.

 

~Xiola

[The Forums Are Far Too Boring]

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DejaHo wrote:

---

Xiola Linden wrote:

1) what you think would make the forums more interesting

.

2) What other channels do you think may help contribute to the community here as well?

We appreciate your constructive feedback!

 

---

I've numbered them for readability. 

No. 1)

I think you are trying to fool us with this question.  Read again the posts above.  Many posters outside of the 10-15 everyday posters to this forum think that because of the moderation, intelligence; humor; sarcasm; irony, and wit, are forbidden.  Like I wrote, read the above posts again.  Focus on a couple of Dres's posts. 

 

No. 2)

Insofar as "other channels", well, that's an easy one.  Intelligent OP's, smart, humorous responses; clever people writing clever English for the purposes of entertaining other forumites. 

 

Imo, Xiola, and with the respect due a Linden, I think your post is fluff.

 

 

---

The post was a genuine and heart-felt interest in getting more feedback -  not just on the things that have been discussed already in this thread, but additional thoughts and ideas on what would make the forums more interesting to all Residents (old, new, forum-lurking, high participation, or any others who come to the forums). My hope it to take that input and feedback and try to put it to the benefit of the community here in the forums.

I understand that there are concerns about some moderation decisions. That point has been made and noted, and currently, those questions can be addressed via the support channel. 

 

[The Forums Are Far Too Boring]

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LlazarusLlong wrote:

---

Xiola Linden wrote:

if you feel that a mistake or misunderstanding was made, the best route is to contact support so it can be reviewed. 

 

---

How?

---

Via the support portal here: http://community.secondlife.com/t5/English-Knowledge-Base/How-to-contact-customer-support/ta-p/739385

[The Forums Are Far Too Boring]

Hello all,

This thread has been a very interesting read - and I wanted to touch on a few things as well as to ask some questions about what you feel would make the forums a more interesting place for all Second Life Residents.

In regards to moderation - the moderators do their best in helping to uphold the ToS and Community Participation Guidelines, however if you feel that a mistake or misunderstanding was made, the best route is to contact support so it can be reviewed. 

One thing we'd like to do is start more threads that will allow feedback on announcements here in the forums, but it sounds like you may have some additional ideas about what you would like to see and what you think would make the forums more interesting. What other channels do you think may help contribute to the community here as well?

We appreciate your constructive feedback!

 

[How has your Second Life avatar impacted your life?]

---

BillyBob Snowpaw wrote:

I must say, reading through this story, I've always been affected by my avatar(s) in that sort of way as well. I'm a bit of an obsessive collector, so perhaps that says something about my eagerness to collect different viewpoints and experiences out of a drive to understand others better.

More recently however, as in i the past couple of years, I've taken to using lots of smaller, cuter avatars instead of average-sized or overly imposing ones. I find it easier to remain off-the-radar when I need time to myself, the only people who approach me without knowing me being those who are drawn to such adorable creatures. At the same time, it allows my strong personality some more room to push, my appearance not adding onto it to overwhelm another when I do decide to interact. What's more, dressing in a small suit or similar has made me want to approach things from a more gentlemanly angle instead of speaking before I think. It's all been a wonderful exercise for my mind in being a more agreeable person.

---

That's very interesting, BillyBob! Kudos to you for having such a self-awareness and being open to new experiences.

[How has your Second Life avatar impacted your life?]

---

Meg Howe wrote:

 

It's impacted me quite a lot, as I've made some friends here that after almost 9 years of being on SL I still talk to, but the major thing is that I've met my RL BF on here, we met up in RL and moved into together in the last few months so all very exciting!! I don't think our paths would have met in RL as we have totally different jobs and lived in totally different area within the UK so thank you SL!!!

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Congratulations to your both! Here's to an amazing continued future together!

[How has your Second Life avatar impacted your life?]

Recently an article on the Wall Street Journal online - titled Practice Personalities: What an Avatar Can Teach You - talked about how our avatars can teach us about ourselves. We asked others how their Second Life avatars had impacted them and got some amazing stories in the comments on our Official Facebook page.

There are some truly amazing and inspirational stories that were shared and I wanted to ask the same question here on the forums. How has your Second Life avatar impacted your life?

[Marketplace Frontpage, Always same kind of head banner images]

Thank you for all of the great suggestions. We definiately would like to add to the types of avatars and things you see not just on the MP banners but in other areas as well and the categories have some great examples where we might be able to branch out a little without excluding those who have more general interests as well.

I am passing along this information as well as encouraging our designer to review this thread as well, so please keep the suggestions coming!

 

[Marketplace Frontpage, Always same kind of head banner images]

Are you age-verified and electing to include adult maturity rated items in your Marketplace search? If not, I will certainly pass this along to the Marketplace team.

 

 

[Marketplace Frontpage, Always same kind of head banner images]

---

Lewis Luminos wrote:

---

Xiola Linden wrote:

Hey there!

A few genres and styles have been mentioned already here - and we appreciate the feedback. What specific types of things would you like to see represented there and which categories in the marketplace do you think they would best represent?

 

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I would like to see things that are not represented by the marketplace at all.

1) Beautiful or interesting places

2) Charity/non-profit organisations (not shopping fairs)

3) Roleplaying venues

4) Activities such as sporting events, art exhibitions, educational events

 

---

Hi Lewis,

We highlight all types of events and places (including those you mentioned) in our Blog and Destination Guide if you've not had a chance to see those. It would be a great idea to show people participating in those types of activities on the Marketplace banners, such as sports, and link those to the appropriate commerce categories.

[Marketplace Frontpage, Always same kind of head banner images]

Hey there!

A few genres and styles have been mentioned already here - and we appreciate the feedback. What specific types of things would you like to see represented there and which categories in the marketplace do you think they would best represent?

 

[what is wrong with the forums?]

An Update:

I just heard back from the forum software company and they are aware of the issue (not just affecting this community) and are working on a fix. No ETA as of yet, but it is being worked on and should be resolved soon. I am already seeing some evidence that some of the issues appear resolved.

Best regards,

 

~Xiola LInden

[what is wrong with the forums?]

Hello everyone,

 

Thanks for the information about the types of issues you are running into. Not sure at the moment where the issues stem from, but we are looking into seeing what the cause may be.

 

Thanks again and let us know if you notice any further changes.

 

~Xiola Linden

[Phishing Scam]

Hello,

Thanks for bringing this to our attention and we are looking into this further. As you gathered, this is an example of a phishing email and NOT a legitimate email from Linden Lab. For more information about potential phishing scams, please visit our wiki and remember:  Linden Lab NEVER asks for your Second Life password, your credit card details, or other personal information via email!

Kind Regards,

~Xiola Linden

[Attention: Account Phishing by eMail]

Hello,

Thanks for bringing this to our attention and we are looking into this further. As you gathered, this is an example of a phishing email and NOT a legitimate email from Linden Lab. For more information about potential phishing scams, please visit our wiki and remember:  Linden Lab NEVER asks for your Second Life password, your credit card details, or other personal information via email!

Kind Regards,

~Xiola Linden