Tanja Byron

Never, really never use your account password on another website than LL´s website or in your viewer^^

I trust in Patch, he always tries to make us feel good^^

@ OxI think this will be a problem, I will pack my sets in copy, no mod, no trans boxes with my logo on them.That would have to be unpacked to return it. I try to make it difficult for fraudsters so that they cannot easily resell my boxes 😉

It's just terrifying and stressful for us resellers but I also see shops on MP selling copybotted items gradually disappearing.They open new accounts and new shops, but they hate work and listing them is a lot of work for them, sometimes hundreds of pages in a few days.Thank you for your intervention and your commitment, dear LL employees and also a thank you to all honest resellers who work to make it difficult for the fraudsters!

it is a good will of LL, we don't know more

Half hour ago a account bought for over 35.000 L$ Gacha sets at my MP shop and gifted them to a 0 day old Avatar. Abuse report is out and i hope that LL is fast, the 0 day ava is still online!

Yes, it also helps me to read a few words of a Linden now and then. Psychich always builds up a little when we can see you're reading here 🙂

Yeah, Kristin is my heroine 🙂Thank you so much for your quick help!

Ok, i reopened my ticket and asked LisaB Scout to pass the ticket on to Kristin. It is not so easy for me to write in english and i do not want spam LL with tickets if they go the wrong way. I hope that way works now 🙂

@Kristin Linden @Grumpity Linden Removed transactions: 2020-03-09 08:40:47 3ccbd51a Destination: Recovery Linden Linden Adjustment Beschreibung: CSR Move Linden Dollars L$9891 2020-03-09 08:40:48 9316a8dc Destination: Recovery Linden Linden Adjustment Beschreibung: CSR Move Linden Dollars L$9891 ----------------------------------------------------- Sell transactions: 2020-03-08 14:53:31 2c908b70 Source: Commerce Linden MKT2 Item Sale Beschreibung: Order #1522161630, Item #13297524 (NAME DELETED by me) L$4495 2020-03-08 14:54:02 3f54af70 Source: Commerce Linden MKT2 Item Sale Beschreibung: Order #1522161630, Item #12414623 (NAME DELETED by me) L$5395 ----------------------------------------------------- My Ticket under generell marketplace issues: #1492524 Answer: (same as all the years before) Hello Tanja Byron, Thank you for contacting the Account Security team. We understand your concern regarding your recent Linden Dollar assessment. Our investigation has determined that the L$19782 sent to you on 3/9/2020 were obtained through unauthorized and fraudulent activity within Second Life. Pursuant to Section 3.1(ii) of the Second Life Terms of Service, the Linden Dollars received by your account are now void and must be removed. Accordingly, we have assessed the Linden Dollars against your account, and you should see this reflected in your Linden Dollar balance. We understand the fraudulent Linden Dollars were used to purchase item(s) from your store. As stated in our Privacy Policy, we are unable to discuss another person’s account. While we cannot return the items to you, we can assure you every measure has been taken to secure the accounts and reduce the impact of this fraudulent transaction. Thank you for your cooperation and understanding in this matter. Best Regards, LisaB Scout Account Security Linden Lab --------------------------------------------------------- ... L$19782 sent to you on 3/9/2020 ... 4495L$ + 5395L$ = 9890L$ and not L$19782 ... i did not sell it twice but they removed it twice! And i think LisaB Scout did not really read my ticket and also is not part of your team Kristin. Why goes the Ticket with generell marketplace issues #1492524 wrong and what can i do now? Sorry if i make you work and Trouble 😞 Greetings Tanja

And again 2x L$9891 debited from me. I can not understand why twice because in the email is only one debit, but the amount was debited twice within 2 seconds by LL. Ticked opend now and waiting *sighs*

<Redacted> xxx

Do not follow the link in the email but open a ticket as Patch Linden describes it! So not

I hope LL takes this as an opportunity to closely follow the transactions and maybe take a look at MP shops, where our things have now ended up to see the context 😉

I will risk listing my things again after LL was so fair to us now 🙂

@ LuluFrue Your Account, Help, Support history, there you can see your tickets and how the Status is

Thank you so much Kristin Linden and Patch Linden, just some minutes ago my ticket was processed and the L $ was credited back to my account :-))))))) @ StephanieBell: Also a big hug for you 🙂

I agree, for example you not only have to enter your account data but also the associated email address to register on MP

No i am very friendly, i don't know any competition thinking. In our second life, fun should be the first priority for everyone 🙂

I opened a ticket now. All not so easy if english is not the first language *sigh*

Yes i had to, i lost months of work and the fun, only cheap items are still listed.

Wow great Connorboy 🙂 I hope they also look at my case again^^

I understand that LL charges back fraudulent L $, but then please return the gachas to us. We resellers have to pay for them at the creator's machine and they are always no copy for us too.

I have been affected again and again for years, L $ 90,000 in the last 3 days alone.LL punishes those who do nothing wrong and only regrets in the emails. reference to the TOS, end.Year after year ^^