Velvet Beaumont

I'm really sorry to dig up this old post, but I'm having the exact same issue and I wondered if the OP ever figured out to resolve it? I went through every step reccomended here short of reinstalling windows. I can get contents on Viewer 2 and on Firestorm, but I do not enjoy either of these viewers at all. As with the OP I too have no issues on other computers just one. If anyone has anything to add here i would be very grateful.