yes , sorry i should have mentioned that before i have cleaned both caches on the viewer, on my browsers, i have used atf cleaner to clean my comp temp files, i have done everything except throw the comp in the road. i am so sad i was so excited when i got this comp and started sl because before that i had a hewlit packard that had win me on it and i could do nothing at all game wise or anything else. now this is a farely new comp and it is a nice one and has extra memory thought it had a good graphics card, and now i am left with nothing i am so so sad..... could it have been the region i was in the time before i started havin this problem ?? i was in an adult area. could i have gotten a virus from there or in the viewer or soemthing along those lines?? i am not sure.. and i dont understand why it will load in meerkat and nothing else are there better versions of third party viewers out there that i can try>?? i have tried meerkat, emerald, and the 2.0 sl viewer.please any help is appreciated.. also i think it is worth mentioning that i have also tried to create a new account and see if it woudl work then. it didnt ty again