to the people being angry: calm down folks. I understand you are all annoyed by this. However, take in mind that many big services on the net, have lots of outages/problems too. (e.g. Amazon cloud services, Hotmail, reddit, even google)
Although one thing i do agree on: LindenLab should inform us right away, not after 10 or more minutes. Also there should be an automatic system, that prevents residents to make transactions, rezzing no copy objects and the like. (they can build that in quite easily, by using thresholds that are triggered, and once they do, they disable certain "modules" full automaticaly).