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Updating to the latest viewer- Instructions that should be on the viewer download page
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valerie Inshan 5,260
If you are just upgrading to the latest release:
Typically, when you install a new version of the Second Life Viewer, you can simply install over your existing version. However, if you are experiencing problems, one of the first things to do is completely uninstall your current version and reinstall the same or a newer version. Sometimes this is referred to as a clean install.
A clean install may help if there is an unusual issue affecting the Viewer user interface (UI), or if a Resident is having difficulty loading UI elements such as windows or menus. It can also be done to restore lost settings or return things to a default setup, if somehow the settings in the Viewer have changed or become unusuable. It doesn't usually hurt and can sometimes fix things that otherwise defy explanation.
It's important to clear out temporary Second Life files (such as the cache) when reinstalling.
In this case, you may have to adjust some of your settings in the new viewer (such as graphics preferences). All the rest will be safe. I am not aware of a back up function for Second Life settings.
http://community.secondlife.com/t5/English-Knowledge-Base/How-to-uninstall-and-reinstall-Second-Life/ta-p/1375231
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