My arrow keys do not work to allow my avatar to walk run or jump etc how can I fix this?

[PrincessDi45]

I cannot use my arrow keys to allow my avatar to walk run jump etc.  I have rebooted my computer, clicked on the esc key, re-installed Phoenix but without success.  Can you please tell me  how to fix this problem as i cannot play in Second Life without the use of the arrow keys.  Thank you.

[Lindal Kidd]

In Preferences/Text Chat, make sure the box "Arrow keys always move avatar when chatting" is checked.