don't know what to do. bought GLOW martina outfit wednesday still not recived it.sent notecard .

[niteowl12]

i bought glow martina outfit in market place. seller name is barbarella fimicoloud.i still not recived it i have sent a notecard to them but no reply tranaction number is 1289673749 could you please help me thank you NITEOWL12

[LoveAngeL Lyre]

Hello niteown and welcome to SL Forums. At first remove the resident's name. It is against Community Guidelines. Wait a little more, it is weekend. Some residents aren't online every day. If finally you don't get a reply and if you ordered the outfit at marketplace you can submit a ticket --> Marketplace category --> Failed Marketplace Delivery. Explain analytically what was happened, include the order number and the name of the item that failed to be delivered and wait for a reply.

[Irene Muni]

See your Order History ( https://marketplace.secondlife.com/orders ) in the Marketplace. If really the item has been delivered and you have been charged (see your Account History in your Dashboard: https://secondlife.com/my/account/transactions.php?lang=en ) then read the Knowledge Base about "Unreceived items":

Unreceived items

Has it been more than 24 hours since you ordered? If so, contact the merchant, explain what happened, and politely request redelivery of the item. If it has been less than 24 hours, please be patient and check again later. If the merchant doesn't respond, you can submit a support case requesting redelivery. Make sure to include the order number and the exact name of the undelivered item(s).

Slow deliveries may currently be more noticeable because you now have a cart to which you can add multiple items. (This wasn't the case with the old Xstreet, which closed for purchases in October 2010.) Unfortunately, we can only send so many items at a time.

Note: There are several interrelated causes that slow down delivery. We are hard at work on creating a faster and more reliable Marketplace system that will soon make Magic Boxes obsolete.