Virgin Media Broadband connection and SL Voice (for those in UK)

[Tourmaline Falken]

Hi all

This is a question for those in the UK who use Virgin Media Broadband ISP.  I've just had Virgin Media installed yesterday and was impressed to be getting anything from 20-30 mb dl speed once installed.

I can use SL reasonably well, although I did have some unusual crashes yesterday.  My main source of concern is Voice.  It's "sluggish" and generally unreliable, in that when I click the Speak button, there may be a delay of about 3-4  seconds before it starts broadcasting my voice, it may stop broadcasting in the middle of me speaking or not come on at all.  I still have my old ISP installed for the time being, so I am able to test my Voice on that for comparison and it works fine as usual with the old ISP.  I also checked my equipment on Windows and Skype Test Call and it seems to be working perfectly.  Thus I deduce it must be something to do with Virgin Broadband.

I've looked on Virgin help forums and there is talk of Virgin Media Security/firewall which prevents people logging into SL at all (luckily I don't have that problem) but I wonder if it may be affecting Voice.  I haven't deliberately installed any VM firewall, however ... Any help or advice out there? :)

[LoveAngeL Lyre]

Hello Tourmaline. I am not British but sounds that you have to experiment with your maximum bandwidth under preferences --> setup in V3. If your internet connection is so fast increase it.