Crashing on login with IMAC

[Marlette Malachite]

 

Greetings!

I  have an IMAC with snow leopard and I cannot log in at all. I start rezzing and see my avi but I crash within seconds. I am not very technical minded. I have tried a clean install (if I did it right). Does anyone have any other suggestions? I have been using another TPV but also can't use their new version either. Hoping I can get one of the new meshvviewers to work so I won't be left in the dust when the other viewers are no longer supported.

 

Thanks!

[Theresa Tennyson]

Open up the viewer and before you try logging in, go to the "Help" entry in the top menu and go down to "About Second Life."  Copy the text that appears and paste it to a reply in this thread. This may be a problem with old video drivers and/or hardware and that information will let us make some guesses and suggestions.

[Marlette Malachite]

Thanks! Here's the info: 

 

Firestorm 3.2.2 (24336) Nov 27 2011 16:12:10 (Firestorm-Release)
Release Notes

CPU: Intel® Core2 Duo CPU E7600 @ 3.06GHz (3060 MHz)
Memory: 4096 MB
OS Version: Mac OS X 10.6.8 Darwin 10.8.0 Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386 i386
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: NVIDIA GeForce 9400 OpenGL Engine

OpenGL Version: 2.1 NVIDIA-1.6.36
RestrainedLove API: (disabled)
libcurl Version: libcurl/7.21.1 OpenSSL/0.9.8q zlib/1.2.5 c-ares/1.7.1
J2C Decoder Version: KDU
Audio Driver Version: FMOD version 3.750000
Qt Webkit Version: 4.7.1 (version number hard-coded)
Voice Server Version: Not Connected
Settings mode: Phoenix
Viewer Skin: firestorm (grey)
Font Used: Deja Vu (96)
Draw distance : 128
Bandwidth : 1000
LOD factor : 2
Built with GCC version 40201

[Theresa Tennyson]

Your video drivers look quite old. Try to get updated drivers from the Nvidia website. Both Viewer 3.2.4 and Firestorm had their graphics routines heavily re-written to use current driver technology and your video drivers may not support them right now.

[Madeline Chariot]

I have the same problem, have been for awhile, getting ready to pack up and leave, been a member since 2006.  I go on, im fine if I dont move, lol, but I move around a bit, then I start spinning and I have crashed so I have to quit and start again

 

Second Life 3.2.5 (247236) Jan  5 2012 12:08:13 (Second Life Release)
Release Notes

CPU: Intel® Core2 Duo CPU     E8235  @ 2.80GHz (2800 MHz)
Memory: 4096 MB
OS Version: Mac OS X 10.7.2 Darwin 11.2.0 Darwin Kernel Version 11.2.0: Tue Aug  9 20:54:00 PDT 2011; root:xnu-1699.24.8~1/RELEASE_X86_64 x86_64
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: ATI Radeon HD 2600 PRO OpenGL Engine

OpenGL Version: 2.1 ATI-7.12.9

libcurl Version: libcurl/7.21.1 OpenSSL/0.9.8q zlib/1.2.5 c-ares/1.7.1
J2C Decoder Version: KDU v6.4.1
Audio Driver Version: FMOD version 3.750000
Qt Webkit Version: 4.7.1 (version number hard-coded)
Voice Server Version: Not Connected
Built with GCC version 40001

[Theresa Tennyson]

See my reply to Marlette immediately above. It looks like you have exactly the same problem.

[Marlette Malachite]

Thanks Theresa for your help and imput! I tried to update as you suggested but the update won't run on my mac.  My computer is only 3 years old, hate to think I can't run SL with it !