Can not log in -Sending to server,try 1...

[Arbro]

I need a little help starting the game.
I put my name and password in the downloaded,installed game,but it crashed just after it stats 1 second download and then a window pop up :

Second life crash report
Sending to server,try 1...

and then disappears...

 

[Thinkerer Melville]

Here ae 2 articles about problms like that:

How to do a clean install (Firestorm)

http://wiki.phoenixviewer.com/doku.php?id=fs_clean_reinstall

Login fails? Lots of logouts? Summary 

http://virtualoutworlding.blogspot.com/2011/12/kit-login-fails-lots-of-logouts-summary.html

Your problem sounds more like a corrupted install, so I suggest you try that article first.

TKR

[LoveAngeL Lyre]

Hello Arbro and welcome to SL Forums. I agree with Thinkerer's opinion (Your problem sounds more like a corrupted install). As i know some residents had problems trying to install the last version of Viewer 3 (3.2.5), getting the following error message (during installation):

Error opening file for writing:

C:\Program Files \ SecondlifeViewer\llplugin\imageformats\qtiff4.dll

Click Abort to stop the installation,
Retry to try again, or
Ignore to skip this file.

Clicking "skip" more .dll files appeared in a queue with the same error message. After when they were trying to run the viewer they got...

Second life crash report
Sending to server,try 1...

and then disappears...

So:

1)Uninstall the program using the Windows Control Panel

2)Delete all contests at the following folders:

• C: \ Users \ (USER NAME) \ AppData \ Roaming \ SecondLife and
• C: \ Users \ (USER NAME) \ ApplData \ Local \ Secondlife

3)Download a fresh copy from http://secondlife.com/support/downloads/ and install it. Normally it will fix your issue.

About Windows paths:

• The paths i gave you exist for Windows Vista or 7. If you run different OS, post back here leting us know
• If the folder Appdata is hidden, make it visible under Windows Tools --> Folder Options --> View & enable Show Hidden Files/Folders
• C: = your hard disk. Where you see backslash (\) follows a folder into the previous one

 

[LucreziaX]

Thanks you, it works now!

[RosettaMorgan]

Hey, I have the same problem too, could you maybe do the path for me? I use windows 7 I think... I can't find appdata anywhere

[Thinkerer Melville]

You have to show hidden folders to find appdata: Open a folder, click organize in the top menu, select "folder and search options in the DropDown, under Navagation Pane, check "show all folders."

TKR

 

Use the file manager (Windows Explorer) to locate the settings folder. In its default location, the folder is hidden on most OSs. To find it, you will need to show hidden folders. Now you need to locate the settings folder:

• Windows XP: C:\Documents and Settings\[uSERNAME]\Application Data\Firestorm
• Windows Vista, 7, or 8: C:\Users\[uSERNAME]\AppData\Roaming\Firestorm