didnt receive my item/....was on then crashed

[pink Beedit]

didnt receive m

 

      Sold by Danilo Pexie      Visit The Store

48997979      December 22, 2011

• Order #1286715204
• Order Status: Delivered
• Total items: 1
• Order Total: L$185
• Recipients:                pink Beedit



 

[LoveAngeL Lyre]

Hello pink. You have 2 options:

1. Contact the merchant: Open your Dashboard --> Shopping --> Marketplace --> My Marketplace --> My account --> Order History --> If you see that your last purchases delivered means that the merchant got payed --> Take a copy of your last purchases (there you see the name of the merchant)--> Open your inventory --> create a New Notecard --> Paste there --> send the notecard to the merchant describing what was happened and asking politely for redelivery.
2. If you don't get a reply by the merchant, you can submit a ticket https://support.secondlife.com/create-case/ --> Marketplace category --> Failed Marketplace Delivery. Explain analytically what was happened, include the order number and the name(s) of the item(s) that failed to be delivered and wait for a reply.

EDIT: Forgot to day. Remove resident's name. It is against Community Guidelines