I can't update my credit card Information.

[Fubichou Avon]

I can't update my credit card Information. My old credit card has expired and I need to update my payment information to be able to pay my premium membership. Unfortunately the only optin available to me is to add a paypal acount which I do'nt wish to do. I only want to add my credit card and use it as payment method for my premium membership. The odd thing is I'm perfactly able to use it to buy L$.

Help would be greatly appreaciated. my premimum membership is to expire on october 30th. 

[Jacki Silverfall]

Billing issues;
Billing support phone numbers
Toll-Free (US/Canada)
800.294.1067
Long-Distance
703.286.6277

Our Billing team is available 24 hours a day, seven days a week.
Local Toll-Free numbers

    France: 0805.101.490
    Germany: 0800.664.5510
    Japan: 0066.33.132.830
    Portugal: 800.814.450
    Spain: 800.300.560
    UK: 0800.048.4646
    Support is in English Only

And as a premium member you can use live chat

[valerie Inshan]

Contact the billing support, they should fix it for you:

 

Billing support phone numbers

Toll-Free (US/Canada)

800.294.1067

Long-Distance

703.286.6277

Our Billing team is available 24 hours a day, seven days a week.

---

Local Toll-Free numbers

• France: 0805.101.490
• Germany: 0800.664.5510
• Japan: 0066.33.132.830
• Portugal: 800.814.450
• Spain: 800.300.560
• UK: 0800.048.4646
• Support is in English Only

If none of these numbers work for you send an email: support@payments.secondlife.com

Or even better as you are Premium, start a live chat:

https://support.secondlife.com/start-chat/

[Kylie Jaxxon]

Are you going through your dashboard > account > billing info?  Mine has my saved card and the options for Paypal and to add another credit card.

[goldie Ember]

I can't either and the Linden folks say I need to install a new broswer..I therefore installed Google Chome and I still get a blank page when I try to add my new credit card..This is very frustrating and wish and pray someone has a solution..Thanks