Dakota Ronwood Posted September 16, 2011 Share Posted September 16, 2011 I have been trying to purchase Lindens for 2 days now, my card details are correct, the message keeps coming up reject or failed, could someone please tell me why? Link to comment Share on other sites More sharing options...
0 Ciaran Laval Posted September 16, 2011 Share Posted September 16, 2011 Phone the card provider and ask them, they should have a log of your attempted purchase. Link to comment Share on other sites More sharing options...
0 Wildcat Furse Posted September 16, 2011 Share Posted September 16, 2011 Contacting Linden Lab billing support If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers: US/Canada: 800-294-1067 France: 0805-101-490 Germany: 0800-664-5510 Japan: 0066-33-132-830 Portugal: 800-814-450 Spain: 800-300-560 UK: 0800-048-4646 Long distance (not free): 703-286-6277 The billing team is available twenty-four hours a day, seven days a week. *meows* Link to comment Share on other sites More sharing options...
0 LoveAngeL Lyre Posted September 16, 2011 Share Posted September 16, 2011 Hello Dakota. Possible causes for your credit card's failure could be: The credit card number was entered incorrectly. The billing address was not entered or was entered incorrectly. It should be the same address that appears on your bill. The name on the card was not entered or was not entered as it appears on the card. The credit card is not in the list of accepted payment methods (we currently accept Visa, MasterCard, American Express, JCB, Discover, or PayPal). The CVV (3 digits on the back, or 4 digits on the front for AmEx) was not entered or was entered incorrectly. The card is expired, or the expiration date was entered incorrectly. There are no funds available on the credit card to validate it. We send a US$1.00 authorization to ensure that a credit card is valid. This is not a billing, but the card must have at least US$1.00 available on it to pass validation. Your monthly payment limit is reached, and/or your bank is not authorizing any more transactions. The issuing bank has not pre-approved transactions with Linden Research, Inc. Contact the issuing bank to resolve the problem. If you are outside the US, your card may not be set up for international/overseas transactions (this is very common with Visa Electron). If none of the above applies to you, contact your credit card provider to determine the cause. You can also call our billing team directly using the phone numbers on the Billing Support page. (as already mentioned) Link to comment Share on other sites More sharing options...
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Dakota Ronwood
I have been trying to purchase Lindens for 2 days now, my card details are correct, the message keeps coming up reject or failed, could someone please tell me why?
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