I am trying to reset my password please help

[matty Bhalti]

I am matty Bhalti i cant reset my password. i have doen the reset password thing so many times and no email sent or even received. Is it possible if i can change my email and my password

[Marigold Devin]

Welcome to Second Life Answers, matty.

Is the account for which you are trying to change your password this one? If it is, then obviously you have already correctly changed your password or you would not be able to log into the website.

You can also find your email address for this account by going to the top of the page and clicking on your name, scroll down the page.

If you are having problems with your password on another account, you may have to telephone Linden Lab on one of their freephone numbers and go through security questions.

 

If you have a non-technical issue with your account you can also call our Billing team at: Toll-Free (US/Canada) 800.294.1067 Long Distance 703.286.6277 Our Billing team is available 24 hours a day, seven days a week. Local Toll-Free numbers France: 0805.101.490 Germany: 0800.664.5510 Japan: 0066.33.132.830 Portugal: 800.814.450 Spain: 800.300.560 UK: 0800.048.4646 Support is in English Only

 If you need to add more to this thread, there is no reply button, so please do click on "options" at the top right hand side of your post and "edit".

Good luck.