vedio card driver

[lfdbest]

Hi i have a problem , when i intsall second life and its finished it says this

 

second life is unable to run beacouse your video card drivers did not install properly are out of d8 or are for unsuppoorted hardware, please make sure you have the latest video card drivers and even if you do have the latest , try reinstalling them if you continue to recive this message contact the second life spport portal

help pls?

[Adolfh Gustafson]

I'm sure, you must should upgrade the video card driver. Today, the video card driver send you a notifiaction for available upgrade. In case you aren't from lot of time without this precedure, you must browse the website from your video card provider and search from the appropiate soft for your video card. Don't worry, the sistem detect wich is your video card and offer you the correct option. Do this and your SL viewer must run again.

 

Regards, Adolfh

[Nyll Bergbahn]

Difficult to advise except in general terms without knowing your computer specifications and what graphics card you have. Are you sure your computer can run Second Life? http://secondlife.com/support/system-requirements/ The graphics card element of that page though is outdated.

If you can open SL to login screen (I can't recall if that message comes up when trying to open SL or when trying to login), select Help > About Second Life and copy/paste the details in a reply here. If not, to find out what graphics card and processor you have:

Select Start Menu > Run

In the command box type dxdiag and press ok

Copy/paste details of your processor, memory and Operating System from the System tab window that opens and then click the Display tab. The top line under the section Device should give you the graphics card manufacturer and card series. If you know which card in the series, advise it. Use Options > Edit to add comments to your post.

To update graphics card drivers, If you have a desktop with AMD (ATI) or Nvidia graphics card, use these links:

NVidia: http://www.nvidia.com/Download/index.aspx?

AMD/ATI: http://support.amd.com/us/gpudownload/Pages/index.​aspx

 Input the details of your card or use Nvidia's auto detect utility if a Nvidia card.

AMD/ATI's auto detect utility was released in July and available here http://support.amd.com/us/gpudownload/windows/Page​s/auto_detect.aspx

You do not have to uninstall Nvidia drivers before installing new ones according to Nvidia, although many do still think this is advisable, but you do with AMD drivers. However, it's very simple and AMD provide helpful videos on that link.

If you have an Intel integrated chipset, use Intel's driver detect utility at http://www.intel.com/p/en_US/support/detect?redire​ctor_count=1&

If you have a notebook, you may need to download an updated driver from the notebook manufacturer's website. depending on the card. For AMD Mobility cards in laptops. refer to the links on this page http://support.amd.com/us/kbarticles/Pages/737-280​41SupportforATIMobility.aspx

For Nvidia cards in notebooks, Nvidia provide drivers from this link http://www.nvidia.com/object/notebook_drivers.html

If your computer meets SL requirements but you're still getting that message and cannot get to login screen, try blocking SL from checking your hardware. Right click your start menu shortcut > Properties > Target and add --noprobe to the end like this leaving a gap between the en and --noprobe. Your command line may look a bit different as I'm using a beta viewer but just add --noprobe to the end of what you have as shown.

Original: "C:\Program Files (x86)\SecondLifeBetaViewer\SecondLifeBetaViewer.ex​e" --channel "Second Life Beta Viewer"  --settings settings_betaviewer.xml --set InstallLanguage en

New: "C:\Program Files (x86)\SecondLifeBetaViewer\SecondLifeBetaViewer.ex​e" --channel "Second Life Beta Viewer"  --settings settings_betaviewer.xml --set InstallLanguage en --noprobe.

Failing all these working try installing another viewer such as the third party viewer Phoenix Firestorm available here http://www.phoenixviewer.com/

[Jmaximum Magnifico]

This is what i have on my Laptop and i have check for update for my graphics driver and it tells me that i have the most recent updates... This it what i have on my Laptop.. Card name: Intel® HD Graphics

Manufacturer: Intel Corporation

Chip type: Intel® HD Graphics (Core i3)

[Jmaximum Magnifico]

I updated my graphics driver and it still wont let me open the Viewer.. Why??? If I Download Phoenix Viewer it will run fine... Why wont second Life Viewer 2 open for me?This it what i have on my Laptop.. Card name: Intel® HD Graphics

Manufacturer: Intel Corporation

Chip type: Intel® HD Graphics (Core i3)

 

[Akiya]

I'm having the same problems here...

Just downloaded the last version. My graphics card has the latest drivers.

Tried also the Phoenix viewer and it just wont open....

Both viewers stop responding after initializing VFS....

Plz help. Thx!

 

Sys specs: AMD Athlon 64 X2 Dual Core Processor 4000- 2.11 GHz // 4GB RAM // Win7 64bit // NVIDIA GeForce GT430

 

[Nyll Bergbahn]

@JMaximum:

If you have the basic HD Graphics, your graphics capabilities are down in slot 256 according to the Mobile Graphics Comparison site. The HD 2000 and HD 3000 are in slots 248 and 206 respectively. The HD 3000 should be able to play SL even if not very well. Second Life is a very demanding game on the CPU and especially the GPU with good discrete cards the best option so it's possible your computer simply cannot run the application. All I can suggest you do is try the older version 1.23.5 available here http://wiki.secondlife.com/wiki/Old_versions or the older Phoenix viewer (not Firestorm) available here: http://www.phoenixviewer.com/ Sooner or later these old versions will no longer work and you'll have to get a more powerfil computer to play Second Life.

[Nyll Bergbahn]

@Akiya:

Different issue as you have a discrete graphics card. VFS relates to the object and texture cache and the usual cure is to delete the Second Life folders in AppData, then try loggin in again.

 

Uninstall the viewer completely including manually deleting the Second Life folders in AppData > Roaming and AppData > Local. If AppData is hidden, you need to enable viewing. Follow the instructions for your OS here: http://forums.majorgeeks.com/showthread.php?t=74220 or here http://www.bleepingcomputer.com/tutorials/tutorial62.html

 

If you wish to save existing chat files you've had with other avatars, move the Roaming > [avatar name] folder elsewhere on your computer and drag any chat text files you wish to retain into the new Roaming > [avatar name] folder once Second Life is reinstalled and you've logged in at least once. Ignore if you don't want to save any. Now download Second Life from the main download page and install it. If still problems, try the Firestorm Phoenix viewer.