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i have update my billing with visa,i have benn charged, but my account says still update pending


DonManos Blogger
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You will need to contact Billing Support initially. It took me two months and some great help and peristence from Support to get my account from being stuck in update to final resolution yesterday. Hopefully, yours will be an easier path as at least  your bank is receiving the $1 test charge.

 

Have billing issues? Give us a call.

Note that phone support is for billing issues only. If you're having technical issues, please use technical support.

Billing support phone numbers

Toll-Free (US/Canada)

800.294.1067

Long-Distance

703.286.6277

Our Billing team is available 24 hours a day, seven days a week.


Local Toll-Free numbers
  • France: 0805.101.490
  • Germany: 0800.664.5510
  • Japan: 0066.33.132.830
  • Portugal: 800.814.450
  • Spain: 800.300.560
  • UK: 0800.048.4646
  • Support is in English Only
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