Not able to log in

[Kimberly Rainier]

I'm able to log into my dash board but i'm not able to log into my sl avatar. It says unable to connect to grid. despite our best efforts something unexpected has gone wrong.please check secondlife/status to see if there is something wrong.Does anyone have any ideas of what i can do?

[Ry0ta Exonar]

According to wiki http://wiki.secondlife.com/wiki/Login_problems

Despite our best efforts, something has gone wrong...

The error message may also tell you to contact support. Before you so so, try these steps:

1. Change your login location.
2. During periods of high login activity (evenings and immediately after a new release of Second Life), this message may indicate that your login attempt has timed out. In this case, wait a few minutes, then try to log in again.
3. Inspect your firewall settings (if you have a firewall) or consult with your network administrator
4. Completely uninstall Second Life (including temporary cache files) and reinstall.

[Ianna Robbiani]

I have the following error message. "login falied, unable to connect to a simulator" funny thing is it's only with one of my accounts..the others i can log without difficulty...haven't gotten much help from LL's support

[Peewee Musytari]

@ Ianna, it could be your active group tag. Get an alt or a friend to contact the group owner & have you kicked out of the group.

If you haven`t already tried logging in to a different start location, try that first.