Retract my recent Second Life Premium Membership payment for $72.00, no authorization was given.

[Liz Iridescent]

Please retract my recent Second Life Premium Membership payment for $72.00, no authorization was given. I can't afford it this month,

Hopefully my budget will allow it next month.

 

Thanks,

Liz

[Griffin Ceawlin]

Membership is automatically renewed. If you don't want to renew, you have to downgrade before the renewal date.

You can try calling Billing, but I wouldn't count on a refund.

 

Billing support phone numbers

Toll-Free (US/Canada)

800.294.1067

Long-Distance

703.286.6277

Our Billing team is available 24 hours a day, seven days a week.

---

Local Toll-Free numbers

• France: 0805.101.490
• Germany: 0800.664.5510
• Japan: 0066.33.132.830
• Portugal: 800.814.450
• Spain: 800.300.560
• UK: 0800.048.4646
• Support is in English Only

[Nyll Bergbahn]

You should have received an email from Linden Lab two weeks before the renewal date, which includes this comment:

We'd also like to remind you that your Second Life Premium Annual Plan will be renewed on [month:day:year], at which time you'll be charged $72.00(USD).  You don't need to do anything; renewal and billing are automatic.

That was the time to downgrade to Basic if you didn't wish to continue Premium or you could have changed to a monthly or quarterly plan from annual. Try what Griffin suggested anyway.