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cannot login


castro777 Violet
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That message means Linden Lab has banned you from Second Life. Check your emails to see if Linden Lab contacted you about this.

http://community.secondlife.com/t5/English-Knowledge-Base/Login-failure/ta-p/700109

You will need to submit a ticket to appeal this ban. It could of course be a mistake but you still need to submit a ticket.

You cannot log into Second Life from this location

This error message may also appear as:

  • Login failed.
  • Second Life cannot be accessed from this computer.

These messages generally indicate you have been blocked from the Second Life servers by Linden Lab as the result of:

  • Documented cases of fraud
  • Use of Second Life by a minor
  • Exceptionally flagrant abuse activity

Note that someone else in your household may be responsible for this activity, not necessariliy with your account. 

If you believe that this is an error, submit a support ticket via the support portal. To help customer support determine what block has been placed and why, include in the ticket your Second Life account name and any Second Life accounts that log in from your location.

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That message means Linden Lab has banned you from Second Life. Check your emails to see if Linden Lab contacted you about this.

http://community.secondlife.com/t5/English-Knowledge-Base/Login-failure/ta-p/700109

You will need to submit a ticket to appeal this ban. It could of course be a mistake but you still need to submit a ticket.

You cannot log into Second Life from this location

This error message may also appear as:

  • Login failed.
  • Second Life cannot be accessed from this computer.

These messages generally indicate you have been blocked from the Second Life servers by Linden Lab as the result of:

  • Documented cases of fraud
  • Use of Second Life by a minor
  • Exceptionally flagrant abuse activity

Note that someone else in your household may be responsible for this activity, not necessariliy with your account. 

If you believe that this is an error, submit a support ticket via the support portal. To help customer support determine what block has been placed and why, include in the ticket your Second Life account name and any Second Life accounts that log in from your location.

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@Layla.

Please open your own thread at http://community.secondlife.com/t5/Answers/qac-p/Answers

Type Why can't I login in the box...then click Post Question. When the new window opens type in your question but add details of what is happening when you try. Do any messages appear on screen when login fails or if none at what point does the login crash? Have you logged in successfully before or is this your first time trying? Does your computer meet the minimum system requirements? http://secondlife.com/support/system-requirements/ Please post your computer specifications.

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