Marketplace Favorites Section not loading.

[KaterinaPulsa]

I recently tried to access my favorites list on the marktetplace so i could buy an item i was planning on grabbing. However, I'm continually getting a 504 bad gateway error.

Is that part of their server down?

Anyone else running into that and/or know of a fix?

Edited August 30, 2023 by KaterinaPulsa

[xXCanineCreatureXx]

Hey Katerina, I'm running into a similar problem with my favorite stores! I haven't found a solution yet, but I hope someone can help us.

[Amanda Dench]

I've just come across this now.  504 bad gateway time-out.

[KaterinaPulsa]

A bit of an update:

I submitted a Jira yesterday and got a response earlier today from Harley Linden, stating that the "engineers are aware of the issue and they are working as quickly as possible to resolve the trouble."

The ticket was also marked as resolved since support isn't able to help directly with the issue. But, it is being looked at/worked on, so that's a plus.

A bit of speculation: but on the occasional time i was able to access the first page of the favorites, there were new sorting methods, such as: "age: newest added to oldest" and "age: oldests added to newest" in addition to the standard "relevance, newest, oldest, etc." So perhaps the implementation of that update is creating a hiccup in the server(s)?

Will add updates as i notice them beyond that.

[KaterinaPulsa]

Final update: Problem seems to have been resolved on my end with no more 504 gateway errors upon loading. Hopefully it works again for the rest of you that were running into the problem!

Edited September 1, 2023 by KaterinaPulsa
Missing words

[Tamar Fall]

same problem here, still not resolved. no response to my ticket either