D-link dwr933 will connect to internet but not sl

[Magic Warden]

Hi all I have just bought a d-link dwr933 it connects to internet but it won't connect SL. If I run internet cable or use my phone as hotspot it connects. Any help apprciated and I am not tech savvy lol

[MarissaOrloff]

That sounds like your router is blocking the ports needed for SL. A lot of routers come with factory settings that are insanely security conscious and in doing so disable a lot of content that doesn't use common ports (web, email, ftp, ect). To correct this you can do one of two things. 1) Set the internal IP address of your SL computer to DMZ (DMZ places your computer outside the protection of the firewall but allows all ports to go to that computer). 2) Set up port forwarding so that the required ports needed for SL are forwarded to your SL computer.

Off hand I do not know the range of ports needed for SL but you can get them from either live chat if you are premium or through a regular support ticket for basic accounts.

Read you routers manual for instruction on how to set up the 2 solutions.

Hope this helps

 

Edited July 18, 2021 by MarissaOrloff

[Magic Warden]

Thank you so much I will contact them