Error Marketplace Access Denied

[Ziamia]

Hello, I am getting this error on the marketplace both in the regular window and merchant window and on anything I try to access really on the marketplace in general, it was temporary for a minute only or so in the past few days. Now it seems to be permanent. Chrome and Firefox. Any suggestions?

 

Access Denied

You don't have permission to access "http://marketplace.secondlife.com/" on this server.

Reference #18.f451502.1613201423.1ebe1f0

[Dakota Linden]

Greetings!

The Engineers are aware of an issue affecting some Merchants after performing a lot of actions on the Marketplace.  This is normally seen after merchants bulk  redelivered a lot of items to their customers and a post is on the SL Grid Status report page, located here:

https://status.secondlifegrid.net/

If you are experiencing this issue, even if you are not a Merchant, please submit a Support Ticket using the options: Marketplace - General Marketplace Issues

Include the following information in your Support Ticket:

Affected Avatar Name

Are you a merchant: Y/N

The URL where you first received the Error Message

What actions were you doing when the error message happened?.  For example, where you trying to list an item, redeliver a product to users, pull a sale history report, etc.  

If you are experiencing the issue with multiple accounts, for example both your main account and one of your alt accounts, please include the name of the alt in the same ticket.  It is not necessary to create a separate ticket for each affected account. 

Thank you for your patience while the Engineers work to investigate the issue as quickly as possible and for your cooperation in providing Support with the above information if you are also affected.