i did not recieve items i bought in marketplace on web...inworld

[saweb2]

i bought items for inworld, but they never showed up in my inventory...what do i do?

[LoveAngeL Lyre]

Hello saweb. If you are sure that your purchases aren't in your inventory, open your Dashboard --> Shopping --> Marketplace --> My Marketplace --> My account --> Order History --> If you see that your last purchases delivered means that the merchant(s) got payed --> Take a copy of your last purchases --> Open your inventory --> create a New Notecard --> Paste there --> send the notecard to the merchant(s) describing what was happened and asking politely for redelivery.