help cant login to my account

[C3ntauri2107]

hi each time if i try to log into my account i read u cant login from this computer.i deleted sl and all viewers....no reaction as i installed it again

oh and i have no email for that linden lab delete my access...

i also play another internet games   elite:dangerous for example....this game works faantastic....no problem.so whats wrong with linden lab?

[Whirly Fizzle]

What's the exact wording of the error message you get when login fails?
If it is ''Login Failed. Second Life cannot be accessed from this computer." then you have been banned by Linden Lab.  Sometimes this can be a false positive though.  If this is the error message you get then all you can do is to contact Linden Lab support to see what the problem is.
https://lindenlab.freshdesk.com/support/solutions/articles/31000131009-contact-support

[C3ntauri2107]

anmeldung fehlgeschlagen!

der zugriff auf second life ist von diesem computer aus nicht möglich!

i had no email from linden lab fo deleting my access....

had deleted sl from my pc and reinstall 5 times....always with the same result like i had written

[Whirly Fizzle]

Yeah that's the error message you get if you have been hardware banned or your IP has been banned by Linden Lab.
If you do get banned by LL then they will always send you an email telling you this - check your spam folder to make sure you didn't miss it.

Sometimes these bans, especially the IP bans can give false positives, especially if you are connecting through a university network or at an internet cafe etc.

You should file a support ticket with Linden lab to see what's going on if you believe you shouldn't have been banned or received no notification of a ban - see https://lindenlab.freshdesk.com/support/solutions/articles/31000131009-contact-support