Filing a Card

[AmarthSociety]

How long does it take to get your Debt Card Processing? I've checked the old Support tickets and old Forums on information. Yet nothing is telling me about it. I do not need to know if it shows or not in the game. I need to know why I can't buy stuff or $L when my bank statement and cards all have money on them, and yet the initinal check of my cards was approved. So what's going on ?

[Wildcat Furse]

please check for more information here .....*meows*

 

Contacting Linden Lab billing support

If you have a non-technical issue with your account related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers:

• US/Canada: 800-294-1067
• France: 0805-101-490
• Germany: 0800-664-5510
• Japan: 0066-33-132-830
• Portugal: 800-814-450
• Spain: 800-300-560
• UK: 0800-048-4646

Long distance (not free): 703-286-6277

The billing team is available twenty-four hours a day, seven days a week.

[valerie Inshan]

You can also file a ticket here (choose billing problem) :

https://support.secondlife.com/create-case/?lang=en

[LoveAngeL Lyre]

Hello Amarth. If none of those numbers are in your Country you can email to: support@payments.secondlife.com

If you need to buy urgently lindens, you can use one of the acceptable third party exchanges:

http://wiki.secondlife.com/wiki/Linden_Lab_Official:Linden_Dollar_Marketplace