Connection impossible - Fiber

[Nenya Eun]

Hi,

I have had the fiber installed a few days ago. Everything works fine but Second Life.

When I try and connect on SL, I end up getting this message after a few seconds : https://gyazo.com/32b687ea60c2c1049f027fd60176ba25

It's doing it both on my computer and on my partner's.

Since I work on SL and must log on, I use my mobile phone as a hotspot and can log normally. (The mobile and the internet providers are the same, but a different contract).

I called the internet provider and their answer has been "We can do nothing".

My partner tried :

- Opening SL ports on router.

- DMZ computer on router.

- Router firewall turned off.

- Computer firewalls turned off.

- SL viewer instead of FS. (and even Metabolt).

None of this is working.

Any help / thoughts would be appreciated before I have to cancel my fiber subscription.

 

[Sharie Criss]

What brand and model is your router? I really would suspect that. I found the majority of consumer routers don't handle the thousands of connections SL makes at a very high rate well at all - especially if they are All In One wireless access point routers.