New computer....won't play SL!

[Dawnah Wolfhunter]

I just got a new computer and downloded SL, but it won't let me play.  Something I forgot to do?

[Cinnamon Lohner]

It would help us if you could explain what you did and what error messages you received.  Just edit your post to add the information or click the Comments and add it there.

--Cinn

[Dawnah Wolfhunter]

OK, ....I didn't get an error message. I bought a new computer and had everything moved over from my old pc to this new one. Well, I thought. Second Life didn't transfer over. I went into google and pulled up SL and downloaded it. It knows who I am but I just can't get into the 'playing' part. I can login. But no game.

[Cinnamon Lohner]

Ok I would start by removing the SL viewer from your new computer. Do a full uninstall. Then update your graphics drivers by going to the graphics card makers website and getting the latest drivers for your card. Install those, then download a fresh viewer install file and install the viewer.

[Missy Restless]

Verify you satisfy the minimum hardware requirements at http://secondlife.com/support/system-requirements/

Additional system requirements info is available at http://wiki.secondlife.com/wiki/Linden_Lab_Official:System_Requirements

Often it is necessary to purchase a compatible graphics card. See http://community.secondlife.com/t5/English-Knowledge-Base/Graphics-cards/ta-p/700073

If you are confident you satisfy the system requirements, try removing and re-installing your viewer.