Market

[JasonTheAss]

Contact the creator of the stuff you got. 

[JasonTheAss]

Contact the creator of the stuff you got. 

[TWISTMY Gears]

It just happened to me too ComfortAnn, its not us its Marketplace... ARGH

[AvengeStore]

I've the same problem, I've been charged 3 times and no item.

It's a Marketplace issue.

[CatnapCallie]

In the accident of double purchase, most creators will be nice and refund you for the extra purchase.  I hope this helps if you don't get help otherwise.