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waitamintue
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Please give us more information.   What exactly happened?  Did you get a message and if so what did it say.  If not, how far did you get in the log in process before it stopped?  Are you sure you are using a computer that meets the minimum system requirements? 

Open your viewer and don't log in.  Just go to HELP>ABOUT (name of your viewer) and copy and past your system info here.

Please do not create a new post if you need to add additional information. Edit your original post instead. You can edit your post to add additional information by logging in to the web site, going to the post you want to edit, then clicking "Options" at the top right of the post and choosing edit.

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Please give us more information.   What exactly happened?  Did you get a message and if so what did it say.  If not, how far did you get in the log in process before it stopped?  Are you sure you are using a computer that meets the minimum system requirements? 

Open your viewer and don't log in.  Just go to HELP>ABOUT (name of your viewer) and copy and past your system info here.

Please do not create a new post if you need to add additional information. Edit your original post instead. You can edit your post to add additional information by logging in to the web site, going to the post you want to edit, then clicking "Options" at the top right of the post and choosing edit.

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