all messages being duplicated

[Aras100]

Just started after a few years absense. All messages getting duplicated (IM, Chat, system messages) Tried SL viewer and Firestorm, using  router with wireless connection to my laptop. Tried connecting directly with a cable, no change. Restared the router, didnt help. Pls help

[Whirly Fizzle]

Are you using Norton antivirus?

Norton is causing this problem over the last week or so - see https://jira.secondlife.com/browse/BUG-11891

To fix:

Uninstall Norton using the Norton Removal Tool at https://support.norton.com/sp/en/uk/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us

Note that just uninstalling Norton through Windows programs & features will not fix the problem, you must use the above removal tool.

Then reinstall Norton & you should be fine.