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premium membership bug

KORINNA0LYNN

Asked by KORINNA0LYNN,

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Syo Emerald

Syo Emerald

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You are not talking to ANY LL employee on the answer forum. This is a place ONLY for user to user help. If you think something went wrong with canceling your premium membership, you have to contact the support directly.

But its unlikely that you will get your money back, as there are no refunds on premium membership. I also never heard of a bug as you describe it. Are you really sure that your first attempt to downgrade was successful? Had you abonded all land (including the Linden Home) at the time? Have you made sure to downgrade with enough time before the next payment?

 

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Syo Emerald

Syo Emerald

Posted
Posted

You are not talking to ANY LL employee on the answer forum. This is a place ONLY for user to user help. If you think something went wrong with canceling your premium membership, you have to contact the support directly.

But its unlikely that you will get your money back, as there are no refunds on premium membership. I also never heard of a bug as you describe it. Are you really sure that your first attempt to downgrade was successful? Had you abonded all land (including the Linden Home) at the time? Have you made sure to downgrade with enough time before the next payment?

 

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