Danielle Darcy Posted November 1, 2015 Share Posted November 1, 2015 when i login, my password is checked to be remembered, but it is not working, error capital letters and retry, i clear it type it in again and again and finally get logged in, how can i correct this Link to comment Share on other sites More sharing options...
0 KarenMichelle Lane Posted November 1, 2015 Share Posted November 1, 2015 Un-check the [ ] Remember Me option on the Login Page and continue with your login. Do this a few times before checking it again. However, we highly recommend not using this option at all if privacy is an issue with you. If this step fails, then a Clean Install of the Viewer is indicated as this issue means your installs XML files are damaged, possibly for all accounts you use. It's nice to have a clean install once in a while. Link to comment Share on other sites More sharing options...
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Danielle Darcy
when i login, my password is checked to be remembered, but it is not working, error capital letters and retry, i clear it type it in again and again and finally get logged in, how can i correct this
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