How do we get the web tv to work for everyone?

[Glanecia Varriale]

 

This is what we're using: 

https://marketplace.secondlife.com/p/FULLSCREEN-Web-TV-Mesh-Internet-for-V-2-Firestorm-Singularity/2623586

We thought it might be a 32 bit or 64 issue, but it appears that I have google chrome 32 bit, and it works fine for me. She has the same, and it doesn't work for her. 

So, what happens is this: 

She has a url from photobucket. She copies and pastes it in the url bar. She hits enter. She sees it, but no one else does. 

She gives me the same link from photobucket, I put it in, and everyone can see it. 

I do not own the web tv. 

We discovered that there are two people who can't use the web tv, but everyone else can.