Purchasing items in a collection - does not unpack?

[Kasilyn]

I purchased 2 collections from Morea Style. Love the clothes and got collections which has a description of what should be in there. However when I attach the collection it is the sign? I paid for the collections but can not get these clothes to be available anywhere. I purchased some hair (my first purchase and no problem) Have had nothing but problems since bah!

Also how do you get items after you purchase them if they don't show up at all? I have watched videos and have read. I just feel I must be doing something wrong!

Help. I will laugh if its a quick fix.

Thanks

and btw Morea Style has great designs!

[Griffin Ceawlin]

I'm thinking you need to unpack them from boxes? Rez on the ground (drag from your inventory), right-click, and click Open and then Copy to Inventory.

[Kasilyn]

Thanks so much that was it!!!! lol now if I could figure out how I get the stuff I purchased that did not show up in inventory I would be golden

 

Much appreciated!!

 

Kasilyn

[Kaerii Grantham]

if you bought off the marketplace look in your account-order history. should tell you who you bought from, item id#, purchase order id#. inworld open search to find the sellers profile then open a new notecard in inventory, type a polite note saying what you bought ( item id/order number) and that it was not delivered.close the note, name it something like "notecard from <you> to <whoever>" then drop it onto the area in profile that says offer inventory.then just give them a day or so to respond, most times i have run into this they have responded favorably within 24 hours