Why my account does not create my leaving home premium?

[Duda Kamala]

I'm trying to create my home premiun (I was away for 2 months) and it is not possible, says I have a debt or no information about my avatar, how can I solve this problem. The number of my credit card is active, did not ask for cancellation?
So I changed my email duda to kamala kamala @ g ....

[Ohjiro Watanabe]

Hi Duda, there is no one here that can either answer your question or fix the situation for you. You have to go to the Second Life main web site and go to the support page and open a support ticket.